This Privacy Policy This policy applies to all registered members of the 0 Bet platform. We treat your personal data with the utmost care and never sell it to third parties. If you have any questions after reading this policy, please contact our FAQ View or contact support.
Table of Contents
1 Privacy Policy Introduction
0 Bet is a trusted online gaming and betting platform for players in Bangladesh. We believe your personal data is a valuable asset, and protecting it is our primary responsibility. This Privacy Policy explains what information we collect, why we collect it, how it is stored, and what rights you have over your data.
By creating an account with 0 Bet, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsshould be read together with.
Our core commitment: We never sell, rent, or share your personal data with unauthorized third parties.
This Privacy Policy applies to the 0 Bet website, mobile app, and all other digital services. Any third-party links within our services are governed by their own respective privacy policies.
2 What Data We Collect
0 Bet only collects the minimum information necessary to provide its services. Below is a breakdown of the types of data we collect:
Personal Identity Information
- Full Name (as provided at registration)
- Date of Birth & Age Verification Details
- National ID number (for KYC verification)
- Passport or other government-issued ID details
Contact Information
- Mobile number (for OTP verification)
- Email Address
- Residential Address (if required)
Financial Information
- BKash, Nagad, Rocket number
- Crypto wallet address (for USDT transactions)
- Deposit & Withdrawal History
- Transaction Reference Number
Technical & Usage Data
- IP address and device information
- Browser Type & Operating System
- Login time and session data on the platform
- Game history and betting records
- Cookies & Local Storage Data
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Full Name & Date of Birth | Identity verification and age confirmation | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Account Notifications | Yes | |
| Payment Number | Deposits & Withdrawals | Yes |
| NID / Passport | KYC Verification | For withdrawals |
| IP & Device Information | Security & Fraud Prevention | Automatic |
3 How We Collect Your Information
0 Bet collects your information in several ways. Here's what you can expect from each method:
Collected Directly
We collect information directly from you when you fill out the registration form, update your account, make deposits or withdrawals, or contact our support team.
Automatic collection
Certain information is collected automatically when you use the 0 Bet platform, including your IP address, browser details, device ID, session duration, and page visit records.
Via verification services
As part of the KYC process, your identity document details may be verified through secure third-party verification services. These providers are bound by the terms of our Privacy Policy.
0 Bet will never ask for your full payment PIN, password, or OTP via phone or email. If you receive any such request, contact our support team immediately.
4 Purpose of Data Use
Your collected data is used only for specific, legitimate purposes. Under 0 Bet's Privacy Policy, data is used for the following:
- Account Creation & Management: For creating your account, verifying login, and keeping your account secure.
- Service Delivery: To provide betting, gaming, lottery, jackpot, and other platform features.
- Financial Transactions: For processing and recording deposits and withdrawals.
- Identity & Age Verification: For completing KYC at registration and before withdrawals.
- Fraud & Abuse Prevention: To detect unusual transactions and suspicious activity.
- Customer Support: To resolve your complaints and inquiries.
- Marketing Communications: To keep you informed about new promotions and offers (you may opt out at any time).
- Legal Obligation: To meet the requirements of applicable laws and regulatory bodies.
- Platform Improvement: To analyze user experience and improve our services.
We always limit the use of your data to its specified purpose. Information is never used beyond what it was originally collected for.
5 Data Sharing Policy
Data sharing is one of the most important aspects of 0 Bet's Privacy Policy. We want to be fully transparent about the circumstances under which your information may be shared with third parties:
When Your Data May Be Shared
- Payment Processing Partners: bKash, Nagad, Rocket, and crypto payment gateways receive only the minimum data required to process transactions.
- KYC Verification Services: With trusted and accredited agencies for identity document verification.
- Legal Authorities: Where required by Bangladeshi law or court order.
- Technology Infrastructure Providers: Server hosting and cloud service providers, all bound by strict NDAs.
When your information will not be shared
- Your data will never be sold to advertisers or marketing companies.
- Will not be shared with any other online gaming or betting platform.
- Your data will not be shared for any commercial purpose without your consent.
No partner or service provider may use your data for their own purposes — they are only permitted to use it for the specific tasks assigned to them.
6 Cookies & Tracking Technologies
The 0 Bet website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Cookie Type
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Performance Cookies: To analyze platform usage and improve speed and user experience.
- Functional Cookies: To remember your preferences, such as language and settings.
- Analytics Cookies: To understand which pages are most frequently visited.
Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause issues with login or transactions. For help managing cookies, please visit our FAQ View.
7 Data Security Measures
0 Bet uses industry-leading security technology to protect your data. Our security measures are multi-layered and continuously updated.
Technical Security
- 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- Two-Factor Authentication (2FA): OTP verification is required for login and large withdrawals.
- Firewall & DDoS Protection: Protecting servers from external threats.
- Encrypted Database: Stored data is kept in encrypted format.
- Regular Security Audits: Regular penetration testing conducted by third parties.
Organizational Security
- Only authorized personnel are permitted to access your data.
- Staff receive regular training on data protection practices.
- All staff are bound by strict confidentiality agreements.
- A complete log of all data access is maintained.
In the event of a data security breach, we are obligated to notify affected members within 72 hours and take appropriate action.
8 Your Rights Over Your Data
Under 0 Bet's Privacy Policy, you have full rights over your own data. You may exercise any of the following rights at any time:
- Right to Know: You can request to know what personal information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your data after account closure (except where legally required to retain it).
- Right to restrict processing: You can request that the use of certain data be restricted.
- Right to Portability: You may request a copy of your data in a structured, portable format.
- Right to opt out of marketing: You can opt out of marketing emails or SMS at any time.
- Right to Complain: If a data protection breach occurs, you have the right to file a complaint with the relevant authority.
To exercise these rights, please support@0bet.click. We will respond within 30 business days.
9 Data Retention Periods
0 Bet does not retain any data longer than necessary. Retention periods are defined for each type of information:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years after the last transaction (legal obligation) |
| Gaming History | 3 years after account closure |
| Log & Session Data | 90 days |
| Support Chat History | 2 years |
| Marketing Preferences | Deactivated immediately after opt-out |
Once the retention period ends, data is permanently and securely deleted. Any data retained for legal reasons is stored separately and used for no other purpose.
10 Children's Privacy
0 Bet services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.
If we discover that data has been collected from a minor, that account will be immediately closed and all associated data will be deleted. If a parent or guardian believes their child is using 0 Bet, please contact us immediately at support@0bet.clickto get in touch.
If anyone under 18 uses 0 Bet, this violates our Terms & Conditionsis a direct violation. We believe in responsible gaming. Learn more Responsible Gaming page.
11 Changes to the Privacy Policy
0 Bet may update this Privacy Policy from time to time. Changes may occur due to service improvements, new legal requirements, or technological developments.
- You will be notified in advance by email or SMS if any significant changes are made.
- The date of each update will be shown at the top of the page as "Last Updated".
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Previous versions of this policy are available upon request from our support team.
Visit this page regularly to stay up to date. Keep your email and mobile number active to receive notifications.
12 Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated Data Privacy Team:
| Support@0bet.click | |
| Response Time | Within 30 business days |
| Support Hours | 7 days a week, 24 hours a day |
| FAQ | View FAQs |
We take privacy complaints very seriously. When submitting a request, please contact us from your registered email or mobile number so we can verify your identity promptly.
0 Bet's Commitment to Protecting Your Data
Our Privacy Policy is more than words on paper — we protect your data at every step.
256-bit SSL Encryption
All data transmissions are secured with industry-leading encryption. No third party can access or read your information.
Your data is never sold
0 Bet never sells your personal data. Your information is never made available to advertisers or marketing agencies.
Your Controls
You can request to view, update, or delete your personal data at any time. You have full control over your information.
Two-Factor Verification
OTP verification is required for login and large withdrawals. Strict measures are in place to prevent unauthorized access to your account.
Defined Retention Period
Retention periods are defined in advance for each type of data. Once the period expires, data is permanently and securely deleted.
Transparent Policy in Bangla
Our Privacy Policy is written in plain language — not complex legal jargon. Our goal is for you to fully understand what you're agreeing to.